Tenant Integrity Systems respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your choices — including how we communicate by email.

Information We Collect

We may collect:

Name and contact details (email address, optional phone number)
Property-related information tied to your account or participation
Account activity, participation responses, and monitoring enrollment data
Communication preferences and support correspondence
Technical information such as IP address, browser type, and device information

How We Use Information

We use collected information to:

Provide access to our platform and authenticate your account
Deliver behavioral participation and tenant monitoring programs
Send account notifications, reminders, and status updates by email
Respond to support requests and billing inquiries
Improve platform functionality, reliability, and security
Comply with legal obligations and enforce our Terms & Conditions

Email Communications

By creating an account or participating in a program, you agree to receive email communications related to:

Account verification and security notices
Participation reminders and cycle/task updates
Tenant monitoring enrollment and status changes
Property- and billing-related notifications for authorized account holders
Support responses and service announcements when relevant to your account

Message frequency varies based on your role, active cycles, and account activity. You can unsubscribe from non-essential marketing emails using the link in those messages. We may still send transactional emails required to operate your account or active participation.

For help, contact support@tenantintegrity.com.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure; we encourage you to use a strong password and keep your login credentials confidential.

Your Rights

Users may request access, correction, or deletion of their personal information, subject to applicable legal requirements and our need to retain certain records for compliance, billing, or active program participation.

Contact Information

Tenant Integrity Systems

support@tenantintegrity.com

Changes to this Policy

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of any updates. Material changes will be reflected by updating the effective date above.

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